Privacy Policy

1. Introduction

Moldeate Med (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)

Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and browsing behavior

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and notifications
  • Improve website performance and user experience
  • Comply with legal obligations

4. Payment Processing

All payments are securely processed through third-party providers (e.g., Stripe, PayPal).
Moldeate Med does not store or have direct access to your full payment details.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Remember preferences
  • Analyze website traffic

You may disable cookies in your browser settings; however, this may affect website functionality.

6. SMS & Mobile Communications

By providing your phone number, you consent to receive SMS communications related to:

  • Order updates
  • Customer service notifications

We do not sell or share your mobile information with third parties for marketing purposes.

You may opt out at any time by following the instructions in the message or contacting us.

7. Sharing of Information

We do not sell or rent your personal information.

We may share data with trusted third parties only when necessary, including:

  • Payment processors
  • Shipping carriers
  • Service providers (e.g., hosting, analytics)

All third parties are required to protect your data.

8. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

9. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of certain data uses

To exercise your rights, contact us at the information below.

11. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites.

12. Children’s Privacy

Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.

13. Changes to This Policy

Moldeate Med reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page with the updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Phone: +1-877-874-5587
Email: customerservice@moldeateworld.com